Testimonial Star Rating - 1659549
by James Powell - 8/28/2020
Just went to get an estimated and was impressed with the cleanliness of the reception and waiting area. The young lady behind the counter was friendly and the individual inspected the damaged area of my vehicle was very knowledgeable.
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Testimonial Star Rating - 1658722
by Jeff Brehmer - 8/27/2020
Great service and friendly people. I will be back when the need arises.
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Testimonial Star Rating - 1654119
by Chuck Whitney - 8/21/2020
Excellent customer and workmanship service.
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Testimonial Star Rating - 1629208
by Frankie Oles - 7/30/2020
I bring my vehicle here every time I need work done. Today I needed a new windshield. I trust them to get the job done right, to give me a fair price, and to get it done on time. They even picked me up when I got stuck walking back to pick up my vehicle and it started pouring rain (umbrellas were in the car). That’s going above and beyond!!! Thank you SLCC for the ride. I appreciate it very much.
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Testimonial Star Rating - 1618778
by Marc Sicner - 7/22/2020
I drop my truck off for repairs and was greeted promptly. The repairs were excellent and done on time as promised. Highly recommend shadow Lake collision.
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Testimonial Star Rating - 1612630
by Jamie Vanderpool - 7/16/2020
Easy to deal with, straightforward, accurate. today they came in under estimate.Self-pay. We have probably used them 5-6 times
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Testimonial Star Rating - 1612493
by Tim Kwapnioski - 7/16/2020
They do a great job. I've been there several times over the years and have never been disappointed. The staff keeps you updated and they are great to work with.
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Testimonial Star Rating - 1603557
by Michael Schroder - 7/9/2020
I was extremely impressed with the professionalism of Shadow Lake Collision Center from the moment I arrived at their store. They were helpful in getting my vehicle in that day and helping to arrange a rental car along with working with my insurance provider to get everything going immediately. Thank you Fernando Navarrette for all your help and continued communication throughout the process. If you need someone that stands by their work, make sure you use Shadow Lake Collision Center.
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Testimonial Star Rating - 1587399
by Niki Petersen - 6/25/2020
Great work all around! This is the third vehicle that we have had body work done at Shadow Lake Collision. They have exceeded my expectations everytime! They complete the work in a timely manner and I have never had any issues. I wouldn't trust anyone else! It is great knowing if I need any work done in the future I can bring it here and they will get the job done right the first time!
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Testimonial Star Rating - 1585766
by Danny Thompson - 6/25/2020
I've now had Shadow Lake Collision work on my vehicle twice (first time was hail damage and second time was replacement of some body panels and components). Both experiences were incredibly smooth and painless for me. From the initial estimate of work, through the insurance claim process, up to the day I picked it up, they handled everything professionally. I received periodic e-mail notifications and phone calls to keep me current on the progress, and they handed the keys back to me with my vehicle looking as good as it did the day I bought it. I can't say enough great things about this company or the people who work there. Extremely friendly and courteous staff of folks who are really great at their respective roles. Thank you!
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Testimonial Star Rating - 1587742
by Danny T. - 6/24/2020
I've now had Shadow Lake Collision work on my vehicle twice (first time was hail damage and second time was replacement of some body panels and components). Both experiences were incredibly smooth and painless for me. From the initial estimate of work, through the insurance claim process, up to the day I picked it up, they handled everything professionally. I received periodic e-mail notifications and phone calls to keep me current on the progress, and they handed the keys back to me with my vehicle looking as good as it did the day I bought it. I can't say enough great things about this company or the people who work there. Extremely friendly and courteous staff of folks who are really great at their respective roles. Thank you!
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Testimonial Star Rating - 1564384
by Carolyn Farmer - 6/4/2020
I've had several repairs through my insurance with them,(untimely on my part,but positive for them).Their customer service, professionalism and expertise in their work is A+. Vehicles were always clean and repaired correctly. Would recommend them to everyone and wouldn't go anywhere else!
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Testimonial Star Rating - 1562106
by Jen Peters - 6/2/2020
They were wonderful to work with! They did great work and were very timely. Jason even took the extra steps to work with me when I was concerned about being without my vehicle for a long time since it is the only way we can transport our daughter in a wheelchair. We will definitely use them again!
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Testimonial Star Rating - 1555135
by Jordan Freeman - 5/25/2020
Shadow Lake Collision Center has performed several repairs on our vehicles and their service is top notch. The most recent time we had a couple other estimates and Shadow Lake was the only collision center that did not seem to have ulterior motives. They are thorough and their primary aim is to ensure their customers are satisfied. Thank YOU, Shadow Lake Collision Center!!
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Testimonial Star Rating - 1544129
by Brad L - 3/26/2020
Job was done quickly as promised, nothing unnecessary done. The job was performed professionally, plus a perfect match paint job. Thanks.
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Testimonial Star Rating - 1544760
by Chad Robb - 3/25/2020
I needed to have my 2018 Honda CRV repaired after I got into an accident. I was referred to Shadow Lake Collision Center by USAA Insurance Company. I am glad I followed their advice. The entire process of getting my SUV repaired was seamless. They kept me informed of the status of my vehicle every day and the repairs were made two days ahead of schedule. Jason was my P.O.C. for the work and he is very professional and made sure everything went well. I highly recommend Shadow Lake Collision Center if you need any auto body work done for your car or truck.
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Testimonial Star Rating - 1503702
by Nick Jasa - 3/20/2020
Car not only was done right but it was done two days early. Very happy with the service and the results!
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Testimonial Star Rating - 1503695
by Matthew Andersen - 3/18/2020
Frequent email updates, friendly service, and seamless repairs. They filled my tires (which I had planned to do myself), detailed my car and gave me a small bottle of touch up paint. It's the little things.
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Testimonial Star Rating - 1503697
by Lisa Test - 3/18/2020
Excellent customer service and quality vehicle repair! My car was finished a day ahead of scheduled completion. John and Jamie were professional and responsive. My vehicle was returned to me cleaner inside and out than when I dropped it off for repair. Thank you.
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Testimonial Star Rating - 1507053
by J&C Cloud - 2/26/2020
I have used Shadow Lake Collision Center for minor rock chip to major damage repair and can say without a doubt they always provide the highest level of quality work. The entire team are professionals and take the time to listen to your concerns; I highly recommend Shadow Lake Collision Center...
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Testimonial Star Rating - 1507054
by Ginger Guilfoyle - 2/21/2020
I am embarrassed to say that this isn’t the first time I have used Shadow Lake Collision’s services, however it is a testament to the quality of service they provide that I choose them for my repair work every time. My car looks like new again and I was treated with great courtesy. They clearly appreciates my business and take their customer service seriously. I want to note that I use my car for work and down time without a car can be detrimental. Shadow Lake gives you a time that the work will be completed and dang if they don’t do all that they can to meet that timeframe. That is the service I value the most about Shadow Lake’s team. Give them your work, you won’t be disappointed.
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Testimonial Star Rating - 1503705
by Pat Lodes - 2/17/2020
Friendly staff. Clean, comfortable waiting area. Quick estimates.
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Testimonial Star Rating - 1503696
by Heidi F - 1/18/2020
I had to get my car repaired after someone rear-ended me. Shadow Lake Collision Center made it such an easy experience for me. They sorted out all of the details with my insurance, helped out with a rental company, and maintained communication while they fixed my car. When I got my car back, it was perfectly fixed—like new! They even vacuumed and wiped down the inside of my car and made it smell really nice. I was so impressed with the quality of work and the customer service.
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Testimonial Star Rating - 1503709
by Russ Williamson - 1/18/2020
Great all around business from start to finish.
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Testimonial Star Rating - 1503719
by Holly Collins - 1/18/2020
Great communication and service
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Testimonial Star Rating - 1507055
by Kevin Potts - 1/17/2020
Car damaged right front. Picked up car, looked brand new. Paint was perfect. They cleaned car inside and out. Lowest estimate, but high quality work. Any body work ever needed, will not go anywhere else.
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Testimonial Star Rating - 1507056
by Me Myself And I - 1/6/2020
Fernando is awesome! Great communication and quality work! Hopefully we won’t need to come back ever again but if we do need work done again this will be my first choice!
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Testimonial Star Rating - 1503691
by Karen M. - 1/2/2020
We truly had a great experience with Shadow Lake Collision from the first visit to our pick-up visit. We were treated with respect from the staff/employees from the beginning to the end. We were offered drinks while the owner went over our car for the estimate. The work on our car was excellent quality from the estimate on the damage to our car - working with our insurance - keeping us updated while the work was being done - till the final end to pick up our car. We were really surprised when we got into our car that it had been cleaned and detailed. We will differently recommend this company to family and friends. They made you feel that your problem was in their hands from the time we took the car in till the car was repaired and looked like new - (especially the way they treated us). We trust this company for their honesty and the way they take care of their customers like they were family. Jim and Karen M.
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Testimonial Star Rating - 1504407
by Nikita G. - 12/20/2019
I have needed to use a collision center twice since living here, due to people just not paying attention while driving. This collision center makes getting repairs so convenient. Every time they have had the repairs done either on schedule or ahead of schedule. Additionally they always wash and detail the cars, they look immaculate when they come back! I also like how they work seamlessly with a car rental company to have a rental waiting for you. I would go there any time I need collision work done. I also appreciate the customer service of the owner or manager there. Accidents are a hassle, but I feel like this place makes it as painless as possible.
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Testimonial Star Rating - 1503704
by John Perlebach - 11/19/2019
I could not be more pleased with the workmanship or customer service at Shadow Lake Collision Center. We were consistently updated as to the progress of the car and it was done before the promised date. The car was completely cleaned inside and out as well.
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Testimonial Star Rating - 1503710
by S Thompson - 11/19/2019
Excellent work, as well as great customer service! Also works with rental car company for convenient drop off/pick up!
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Testimonial Star Rating - 1504408
by Rocky C. - 11/19/2019
I love this place. I have never dealt with car repair place where they weren't ready to make quick buck. They are so honest on there work. My wife took her car in because her window stop working. They found out that the cable had disconnected. They told her that it was just a quick fix and told her no charge. So refreshing to know that there are companies you can still trust. Thank you Shadow Lake Collision Center
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Testimonial Star Rating - 1503706
by Jeff Baldwin - 10/20/2019
Great experience! They worked with the insurance company on all the adjustments to the original estimate. They did amazing work and were able to finish the car a day earlier than what was scheduled. Would highly recommend them in the future.
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Testimonial Star Rating - 1503701
by Jake Burklund - 10/20/2019
Phenomenal experience all around. Wonderful and knowledgeable staff. They did a very thorough inspection and completely fixed the damage to look better than new. Highly recommend!
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Testimonial Star Rating - 1503758
by Antonio Zver - 10/20/2019
Professionals
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Testimonial Star Rating - 1503708
by Howard E - 10/20/2019
I swear if I didn't know better. The car was like brand new again. Great work and thank you guys. BTW. John on point, through out the process.
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Testimonial Star Rating - 1503703
by Dan Avery - 9/20/2019
The customer service at this facility is top-notch! They handled every step and kept the communication up daily which was fantastic. I can’t thank them enough for making this as painless as possible. I got my vehicle back on time as promised and they handled the return of my rental so I didn’t have to call anyone for a ride. They even detailed it inside and out which I was not expecting. I’m just overwhelmed how good this place is. I highly recommend letting these professionals take care of your needs, you won’t regret it. You won’t find a better service than Shadow Lake Collision Center! Thanks to all the staff!
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Testimonial Star Rating - 1503707
by Michelle Flowers-Koraleski - 7/22/2019
My mother’s car was damaged in a church parking lot. The insurance company wanted to total the car as it’s a 1998 BMW. When Jason & his team saw how pristine the car was (thanks to my dad who died 6 months ago), they pulled out all the stops to restore the car to its original condition. The car was repaired for less than the original estimate. My mother is ecstatic! The car looks just like the day my parents bought it with 500 miles on it. Jason seemed to be just as excited as we were. I’m just so grateful that my mother gets to keep her car which is a physical reminder of my dad. Thank you to the team at Shadow Lake Collision! Your work & kindness are outstanding!!!
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Testimonial Star Rating - 1503713
by Daniel Baker - 6/22/2019
I have used this shop multiple times and will never use anyone else. Everyone is a professional and my vehicle is always returned to me looking fantastic. Can’t say enough good things about Shadow Lake Collision.
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Testimonial Star Rating - 1503728
by Mike Dyer - 6/22/2019
Very nice people, honest and fair. My car was ready sooner and cheeped than I expected. I just got my car back and it looks like it just rolled off the showroom floor. I’ve been working with Eric and John since the 1990s and won’t take my family cars anywhere else.
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Testimonial Star Rating - 1503718
by Kayla Gordon - 4/18/2019
I loved the service I received here. During my estimate and actual work being done, the staff was very courteous and kept me fully informed. My work was completed a day early, and when I picked up my car they had fully cleaned it, inside and out, which was a pleasant surprise. Would highly recommend.
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Testimonial Star Rating - 1503714
by R J H - 4/18/2019
Our daughter did not realize that a sidewalk does not just move out into the street! After contacting USAA, we were advised to bring her car to the Shadow Lake Collision Center. Their customer service has been exceptional. Before taking it in for a repair, they were kind enough to duck tape the bummer to stop more damage. The car was scheduled for a Wednesday repair and she had it back by the following day. I will not hesitate to recommend this company to others. Thank you.
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Testimonial Star Rating - 1503720
by Maureen McNamara - 4/18/2019
Excellent work, professional and knowledgeable staff, great communication. My car was spotless inside and out, and they reset the oil change reminder to coincide with our car sticker. Will return if we ever need to!
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Testimonial Star Rating - 1503759
by Sophia Galardi - 4/18/2019
The best!!!!!!!
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Testimonial Star Rating - 1503723
by Rich Baird - 4/18/2019
Hey I’m here because my mother told me you took excellent care of her and her vehicle after hitting a deer. I appreciate it!!
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Testimonial Star Rating - 1503715
by Danny Thompson - 4/18/2019
I am a little late getting this feedback posted up, but just wanted to send out a big thank you to the folks at Shadow Lake Collision Center! I'd taken it in for hail damage, and from the minute I walked in until I got the keys back after the work was done, their customer service and friendliness was top-notch. I even had a wonky situation related to my rental car (nothing Shadow Lake Collision did wrong, but on my end), and they bent over backward to make that work, which I sincerely appreciated! Thanks again! I would recommend them to anyone needing vehicle body repairs.
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Testimonial Star Rating - 1503717
by Jill Nielsen - 4/18/2019
Wouldn't take my business anywhere else! They are the best! Super helpful, excellent customer service, and employees who make a stressful situation not so stressful. They were awesome from start to finish. I would highly recommend.
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Testimonial Star Rating - 1503712
by Justin B - 4/18/2019
You will not find a better customer service experience or better communication. Jason was excellent to work with and explained everything up front extremely well. Shadow Lake Collision sent out regular updates on where my Titan was in the repair process......front desk was friendly and respectful......and most importantly, the repair and paint were absolutely top notch. They even sent me home with a bottle of touch up. I will not go anywhere else!!
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Testimonial Star Rating - 1503724
by ROBB EYESTONE - 4/18/2019
They have done great body work for me.
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Testimonial Star Rating - 1503726
by Jeff Gustafson - 4/18/2019
I was involved in collision with significant rear damage to my vehicle. I was referred to Shadow lake, although with all the wrecks occurring I had to be put on a list. It was worth the wait....Outstanding customer service, you would never know my car ever had any damage . Thanks to John the estimator who took care of everything and to the team in the shop great work Shadowlake.??
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Testimonial Star Rating - 1503730
by Kiana Arvi - 4/18/2019
Our entire experience with Shadow Lake was so easy and satisfying. We would definitely recommend them to anyone in need of auto services.
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Testimonial Star Rating - 1503721
by Captain Jash - 4/18/2019
These guys do great work, and even handled checking in my rental for me.
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Testimonial Star Rating - 1503716
by Mike M - 4/18/2019
I chose to use Shadow Lake Collision after my usual body shop had a 2-3 month wait to get into. I called this place and they set an appointment about 2 weeks out and offered to set up a rental. Their email update system was nice to have along the way of knowing where the car is at in the process. Upon completion of the vehicle once it got home we started checking it out and realized either from the accident or upon re assembly of the front end the grill was cracked I reached out to Jason after hours and he emailed me back at 815 am the following morning. He apologized for it being missed and ordered the part and had it fixed in just a couple days. My wife loved getting her 2 month old car back completely detailed in and out and it looked great. This facility did a great job from start to finish and would definitely recommend. Great job Jason and staff!
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Testimonial Star Rating - 1503756
by Meg Blair - 4/18/2019
Awesome experience
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Testimonial Star Rating - 1503711
by Jordan Peters - 4/18/2019
I was involved in an accident and took my pickup to Shadow Lake Collision to get repaired. I was very impressed with the repair job they did. I was even more impressed to see the inside of my vehicle. The interior looked brand new! Would recommend to anyone!
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Testimonial Star Rating - 1503760
by Scott Spompinato - 4/18/2019
Great service
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Testimonial Star Rating - 1503755
by Tom Pawling - 4/18/2018
They did a good job with the estimate
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Testimonial Star Rating - 1503722
by Luke Golda - 4/18/2018
They let me know everything was going on. They did a fantastic job. Highly recommend them. They cleaned my jeep inside and out. It looks amazin, they also did a great job fixing everything and working with my insurance. Absolutely amazing experience with everyone having a great attitude and smile. You can defiantly tell they take pride in there work.
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Testimonial Star Rating - 1503738
by John J - 4/18/2018
HIGHLY RECOMMEND! Great service and always willing to help. Will definitely return any time I have body work needing done on any of my vehicles!
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Testimonial Star Rating - 1503762
by Kim Parnell - 4/18/2018
Very friendly staff
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Testimonial Star Rating - 1503731
by Chris Fowler - 4/18/2018
Fast, friendly and very helpful! Extremely convenient heated and enclosed drive thru estimate bay for those cold Nebraska days! Waiting area is very clean and comfortable. The coffee is great too!
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Testimonial Star Rating - 1503732
by KIM RIHA - 4/18/2018
My car looked better than when I bought it new! They kept me up to date on my car's progress and completed it early. Everyone was so helpful and polite. I would highly recommend Shadow Lake Collision Center!
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Testimonial Star Rating - 1503729
by rachel balkovec - 4/18/2018
I had such a great experience with shadow lake collision center. They were able to get my car in to be fixed in about 4 days. And i had it there only 4. They went above and beyond going as far as to fix my door panel which was unrelated to the accident because it was simple and quick enough. When i got my car back it was completely cleaned out and vacuumed up. (I dropped it off in not so great condition). I will forever come back when needed!! These guys rock !
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Testimonial Star Rating - 1503725
by Jessica Toy - 4/18/2018
Excellence service! The employees were polite and made every effort to ensure I was taken care of. The lobby is lovely if you need to sit and wait for a bit. My jeep was even washed and cleaned on the inside when I picked it up! (Sorry for all the puppy hair!)
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Testimonial Star Rating - 1503739
by Hunter Sorge - 4/18/2018
My favorite and only place I’ll take my vehicles. Top notch.
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Testimonial Star Rating - 1503727
by Jonathon Friend - 4/18/2018
The best in town. I've worked with these guys twice now and they have the best customer service around. Worked with my insurance company and did an awesome job getting my truck back to 100%
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Testimonial Star Rating - 1503761
by Rudy Herrera - 4/18/2018
Great service
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Testimonial Star Rating - 1503734
by Wynette Loyd - 4/18/2018
They do an Amazing Job!!! i have been there twice now. I highly recommend them. The staff is very friendly and helpful.
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Testimonial Star Rating - 1503750
by Jimbo's Mine - 4/18/2018
Great service good technicians quality jobs
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Testimonial Star Rating - 1503692
by Doug D. - 7/5/2017
My Buick Enclave was hit by a trampoline during a tornado (no joke!) and was pretty beaten up. The body was dented and scratched in multiple places and the windshield was shattered. Checking my car in was a snap and I got my car back earlier than originally estimated. The work looks great and the customer service was outstanding.
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Testimonial Star Rating - 1503751
by Jergen Vonvegenstron - 4/18/2017
They provided me free service, to get my license plate placed on the front of my car. I'm military, and they took care of me very well. I highly recommend this business for anyone who needs help with car issues.
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Testimonial Star Rating - 1503752
by Nicole W - 4/18/2017
These people are so nice and competent here they almost make getting in an accident a good thing.
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Testimonial Star Rating - 1503733
by Paige Mosier - 4/18/2017
This is the absolute greatest place I have ever had the pleasure of doing business with for body work/after accident fixes. Even though I haven't been in a lot of car accidents, I'm very happy I chose this place. My car actually looks better than when I dropped it off and the people that work here are so kind and accommodating. They keep you updated with your cars progress as it's being worked on and they actually keep in touch with you on the phone as well. They are so professional! My hats off to them! I am a very satisfied customer.
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Testimonial Star Rating - 1503746
by Dan K. - 4/18/2017
We are very happy with the service provided by Shadow Lake CC. All of my family members have taken their vehicles to SLCC. Upon my visits to the shop John E. and staff have always gone out of their way to assist. My last visit was for a very minor issue. It only took them a few minutes to repair with no charge. That is refreshing to know there are still businesses out there that take pride in what they do. We will continue to take our vehicles to SLCC.
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Testimonial Star Rating - 1503735
by Leslie Marion - 4/18/2017
Honestly, the reason I was compelled to write a review of this location was because of how I received my car back. It was COMPLETELY DETAILED. I drive on dirt roads daily and my two kids did a number on my backseat during thier baseball and softball seasons. But now I can't believe how clean and beautiful it looks. It totally made my day. On top of that the building is clean and the staff is very friendly and helpful. Additionally, the repairs to my car were impeccable. I HIGHLY recommend this place!
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Testimonial Star Rating - 1503737
by C. Bennett - 4/18/2017
I've used this shop several times over the years, they consistently deliver outstanding customer service, high quality work, and excellent communication with their customer. You can expect to be kept up to date on the repair progress, and a professionally detailed vehicle when you're done. Very highly recommended!
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Testimonial Star Rating - 1503744
by Carrie Duffy - 4/18/2016
Experience was great with Shadow Lake Collision Center. Eric and his staff were professional and they made everything as convenient as possible for us. The quality of SLCC's facility and their level of attention to detail are unsurpassed. Highly recommend them.
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Testimonial Star Rating - 1503753
by Greg A. Sokolik III - 4/18/2016
Everything was fantastic. Called in the AM a day post accident and was told I could get an estimate that second, no wait. Upon arrival I was greated and within minutes Jason was out examining my vehicle. Within 25 minutes I had my entire estimate; form and summary of work required explained directly to me, soonest appointment possible scheduled, information sent to insurance, and exact amount due once repair was complete. All in under a half hour. -- Dropped off on day of repair and chose SMS update. I was always up to date with percentiles to explain where my car was at in the repair process. My estimate repair time was 5 days, I was supposed to drop car of Monday morning and have it by the end of Friday. Work came into play and I couldn't drop off until Monday 5:00pm, my new completion date had moved to next Monday 5:00pm. On Friday, I called to pay my deductible with a fabulous message, "your car should actually be done today!" Yes, that day, an entire 3 days early. Dropped off late, completed early. In this short amount of time, they made it appear as though an accident never occurred, flawless paint color flush, perfectly structured body work, and strong quality worksmanship. I cannot say enough positive things about my experience with Shadow Lake Collision. Top notch business. They made my first car accident repair experience almost enjoyable! Keep doing what your doing
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Testimonial Star Rating - 1503754
by Ray LeBlanc - 4/18/2016
Thank you Jason for all you help. My car looks just like new. If you are looking for a Quality Body shop Shadow Lake Collision Center is the place for you. Thank you Ray
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Testimonial Star Rating - 1503757
by Gary Martin - 4/18/2016
Great service, great work, would use again.......if needed
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Testimonial Star Rating - 1503747
by Stephanie Godby - 4/18/2016
Great experience! Very clean, nice facility, people are extremely helpful and they kept me updated with texts everyday. Made a stressful situation much easier. Thanks!
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Testimonial Star Rating - 1503748
by Zach Carson - 4/18/2016
Great staff and great work. Second time going in, first for a scratch. Unfortunately now for some more major work. Not the cheapest place in town but their quality work and staff make up for that.
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Testimonial Star Rating - 1503745
by Darin Dittman - 4/18/2016
Smoked a snow bank earlier in the day, suffered some damage to my passenger side front bumper. Brought it in Jason gave it a quick look and fixed in less than an hour. Super nice guy, 10/10 would go there again
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Testimonial Star Rating - 1504409
by Devin B. - 1/22/2016
I had to take in my Ford Fusion after colliding with a wall of ice. After entering the building I was immediately helped and my car was inspected in their drive thru area. 20 minutes later I had my keys back and an appointment to drop my car off. The initial day the employees were very nice and accommodating, there was even free soda while you wait! After dropping off my car I received daily texts(which you can opt out of) letting me know how the progress was going. The day I picked up my vehicle I had slept through my alarm and it was 10 minutes until close. I gave them a quick call and they were more than happy to stay a little after closing time to let me get my car, on a Friday nonetheless! I highly recommend this shop and have never had such a great experience when it comes to auto work. TL;DR? PROS: - Great service - Great customer service - Awesome auto body work - Willing to work with the customer - Great communication with customers CONS: - That this place only has 4 reviews
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Testimonial Star Rating - 1504410
by Robert D. - 10/23/2015
Took our car in for a crease in our back bumper. We were in and out in less than 30 minutes. They were courteous, professional, and did a great job. Hopefully, I never have to go back, but if my car ever needs body work, I will unhesitatingly go back to Shadow Lake.
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Testimonial Star Rating - 1503736
by JK Friedrichsen - 4/19/2015
I would highly recommend to anyone who would need body work done. The work was done in a timely manner. The staff was very friendly. The facilites were well put together and very clean! The hospitality was also a very nice welcome. Everything was communicated to me in a very professional and timely manner. My vehicle looks great and somehow was returned to me cleaner than when I gave it! Would go back if needed and would recommend first.
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Testimonial Star Rating - 1503740
by Heather Wolcott - 4/19/2015
One of the best experiences I have ever had as far as customer service. The staff is exceptionally kind and informative. They handle everything they can with the insurance, let me know there were a few things in addition that needed attention. They even cleaned my car. And I don't just mean a wash, they detailed the inside as well! highly recommend to use these guys!!
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Testimonial Star Rating - 1503693
by T K. - 3/22/2015
We have done business with Shadow Lake Collision 3 times now. Twice on a 2009 Mazda 6 - perfect both times, and once on a 2015 Subaru Legacy - also perfect. We used insurance for 2 of the visits and didn't have any problems at all. On the out-of-pocket repair, I checked around on prices and they were reasonable, plus I already knew the great quality of their work from an earlier repair. I recommend them although I hope not to need them again any time soon.
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Testimonial Star Rating - 1503743
by Lorilee Lippincott - 4/19/2013
I took my car to Shadow Lake Collision Center this afternoon and then exceeded my expectations. The shop was clean, had a nice waiting room, friendly staff. I had two issues with my car. First, someone had run into the front bumper. Second, someone shot a BB at it and the spot was rusting. The estimator was able to buff the bumper and get the scrap off (I guess the other car just left some of their car on mine instead of actually scraping), and he sanded and touched up the paint on my BB dent. I got an estimate to fix the BB hole but my main concern was rust which he took care of. They did it all free of charge. I hope I will never have to see a collision center again :) but if I do, I will go there first as well as recommend my friend. It is hard to find this kind of excellent customer service anywhere these days!
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by Linh N - 11/3/2012
AMAZING customer service!
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Testimonial Star Rating - 1504411
by Kaai L. - 6/21/2012
Usually I would have taken my car to my friend who used to own an auto body shop, but since he changed careers, we had no choice but to find another place to repair my truck. My truck had sustained damage when my husband was driving into his parking garage at work while talking on the phone. Obviously, he hit something and caused damage to our once pristine vehicle. Anyways, we took a while finding a good place that wouldn't charge an arm and a leg for the repair. We finally settled on Shadow Lake Collision Center. At first, I thought it was because it was super close to where we live, but as we come to find out, they are SUPER thorough here! Wow! We picked up the truck today and I almost think it looks better than before we took it there! Not only do they fix your car, but they also wash and detail it for you! Isn't that great? Also, they did not cost too much either considering the damage that was inflicted on my vehicle. Needless to say, if I so happen to be needing my auto repaired again, this is the place I will go to first! Love them :)
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Testimonial Star Rating - 1503749
by Jerry Teeter - 4/19/2012
As the owner of a auto related business here in Omaha, I deal with mechanic and body shops on a regular basis. I recently took my personal vehicle into Shadow Lake Collision to have a molding installed and the level of customer service and professionalism was far above many of the shops in town. I highly recommend them for anyone needing body work done to their vehicle.
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Testimonial Star Rating - 1504412
by Gary K. - 7/28/2010
I had to have some minor body work done and my insurance company partners with Shadow Lake Collision. I was very surprised at the fantastic service and great care in which they took do to the job on my car. They provided an up-front estimate and insurance coverage summary within minutes of the vehicle inspection. They completed the work in only two days and it was absolutely perfect! They also performed a complimentary vehicle detailing which is on-par with any detailing business. The price is about what I expected too - not outrageous at all. I really appreciate the job they performed for us!
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Star Rating - 5 by 21 raters [Show +]
Star Rating - 4 by 1 rater [Show +]